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Sep
14
Emergency Security Maintenance for Shared Hosting
Posted by Aliesha Ellington on 14 September 2016 01:47 PM

We will be performing emergency maintenance during the below window in order to address a known vulnerability with MySQL. During this time, customers on our shared hosting platform may experience a short disruption to their service as we apply the required patches. 

Start: 10.00pm, 14 September 2016
End: 11.30pm, 14 September 2016

Our apologies for any inconvenience. 


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Aug
24

To allow for improved resilience of the voice network, we will be performing scheduled maintenance to change a router on

Thursday 25th August between 6:30am – 7am. 

The maintenance may result in intermittent voice issues during the day where a call may go silent giving the impression of a dropped call. 

We have a rollback plan in place should this occur.


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Aug
18
winplesk13 email issues
Posted by Vanditaa Kaul on 18 August 2016 09:40 AM

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Aug
18
winplesk13 email issues
Posted by Vanditaa Kaul on 18 August 2016 09:37 AM

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Aug
5
Intermittent Network Issue - Resolved
Posted by Mike Manson on 05 August 2016 01:52 PM

We are aware that there are currently intermittent network issues in the Auckland region. This is affecting some customers from accessing systems at Umbrellar and the wider internet.

Our network engineers are monitoring this issue and working with upstream providers where appropriate to minimise the impact on our customers.

 

Update:  Our upstream has confirmed that this issue is now resolved.

 

 


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