Knowledgebase
How can I suspend and activate a subscription?
Posted by Tim Botherway on 24 May 2017 12:01 PM

You can disable a customers hosting by suspending its subscription.

When suspended, all the services of the subscription will not be working.

These are the steps to suspend a customer subscription:

1. Log in to your Control Panel

2. Choose your Re seller hosting plan from the Subcription drop-down box (top right) and Click on the Subcription tab on the navigation bar to access the subscription list

3. Check the Subscription you want to suspend

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4. Click on the More Actions button in the tool bar and click on Suspend

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These are the steps to unsuspend a customer subscription:

1. Log in to your Control Panel

2. Choose your hosting plan from the Subcription drop-down box (top right) and  Click on the Subcription tab on the navigation bar to access the subscription list

4. Check the Subscription you want to unsuspend

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5. Click on the More Actions button in the tool bar and click on Activate

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