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Service Outage 27 June
Posted by Aliesha Ellington on 28 June 2017 10:29 AM

One of our upstream providers, 2degrees, had a major network outage last night at approx. 18:20.  They experienced a hardware fault in their Auckland datacentre which affected internet transit for a large number of people across New Zealand.  Some customers may have had difficulty accessing sites and services that we host.  Upon detection of the issue, our network engineers worked as a priority to remove any routes to and from 2degrees to isolate our customers from this fault.  We completed this task at approx. 19:10 and access to sites and services within our network were available again.

We sincerely apologise for any inconvenience caused during this time. 

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