Knowledgebase: My Account
How do i cancel my subscription renewal order?
Posted by Karmjit Grewal on 15 March 2017 04:20 PM

You can cancel your subscription renewal order by following the steps below.

 

Steps 1. Log into to your Control Panel

 

Step 2. Click on Accounts tab.

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Step 3. Click on Billing History under Billing Management section.

renewalorder2

 

Step 4. Click on the Order under Document Type for order with Open status.

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Step 5. Click on Cancel Document button to cancel order.

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Step 6. Click yes to Confirm the cancellation of order.

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Step 7. If order is deleted successfully you must get successful notification as shown below.

renewalorder6

 

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