Knowledgebase: Openhost Accounts
How to Update My Account Contacts
Posted by Tim Botherway on 05 September 2018 01:02 PM

Steps:

 

1. First once you login to your account go to 'Account' on the left-hand menu.  Then Select 'Account Profile'

 

2.  Here you want to select 'Edit' at the bottom of the 'Account Settings' panel

 

 

3. In this Screen you can set your account contact information, such as the Email address and Phone number.  These contacts are used by support staff to authorise you access to the account and to verify that you're the correct person they can assist and provide information to.


FAQ:

I can't access my accout to change these details:
Check out our forgot password article here
, however if you have lost all access to the account also see this guide for authority requirements.

Can i set up multiple contacts for my account?
No, only one master user is used for verification.  You can always edit your information if you need to switch roles.

You never contacted me to say my details are out of date?
This is not our responsibility and it is a requirement to have an account with to keep all contact details up to date.

 

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