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How can I backup and restore my hosting account?
Posted by - NA - on 15 September 2005 04:40 PM

We take backups of our servers on a daily basis and keep them for seven days.

If a customer requires to keep their own backups, then we recommend using FTP to download files, PHPMyAdmin (found from the control panel) for Mysql database exports / imports and MyLittleBackup found in the control panel for MsSQL database imports and exports.

If a customer requires files or databases from our backups, then we charge for labour at a rate of $100 an hour with 1/2 hour charge minimum during business hours. We charge $200 an hour for after hours work.

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