Knowledgebase
Knowledgebase: E-Mail
What settings should I use to collect my email?
Posted by - NA - on 30 September 2005 10:06 AM

You can use the following settings to configure your email client:

POP3 Setup

Server Type: POP3
   
Incoming Mail Server: mail.yourdomain.co.nz  / or direct server
Outgoing Mail server: mail.yourdomain.co.nz / or direct server
   
Username: mailboxname@yourdomain.co.nz
Password: The one set via your control panel
   
Primary Incoming Port:

110 (No encryption (SSL))

Secondary Incoming Port:

995 (with encryption (SSL))

Primary Outgoing Port:   587 (STARTTLS/TLS encryption)
Secondary Outgoing Port: 465 (SSL encryption)

Note: You need to use SMTP authentication to send emails via our servers.                  

IMAP Setup

Server Type IMAP
   
Incoming Mail Server mail.yourdomain.co.nz / or direct server
Outgoing Mail Server mail.yourdomain.co.nz / or direct server
   
Username mailboxname@yourdomain.co.nz
Password The one set via your control panel
   
Primary Incoming Port 143 (No encryption (SSL))
Secondary Incoming Port 993 (with encryption (SSL))
Primary Outgoing Port 587 (STARTTLS/TLS encryption)
Secondary Outgoing Port 465 (SSL encryption)

Note: You need to use SMTP authentication to send emails via our servers.

Still facing issues?  See articles below:

Other info:

Mac mail programs and some others may ask for a type of password for SSL or TLS, please use "Password" or "Normal Password" which is usually the default.

Mail for iOS (iPhone and iPad devices) have "Optional" fields for User Name and Password in the outgoing server settings. These must contain your email address and password.

Mail for Yosemite forces the use of SSL on non-SSL incoming ports. You may need to disable the 'Use SSL' option under the advanced settings, disable the 'Automatically detect and maintain settings' option and enable the 'Allow insecure connections' option.

You may also get a security warning which you will need to accept to use our system.

 

 

 

 

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