Knowledgebase
Knowledgebase
How do my clients log into their control panel?
Posted by - NA - on 26 October 2005 08:08 PM

To get your clients to log in to our hosting servers directly, the Domain Administrator access needs to be enabled.

Newer servers:

1. Log in to the Control Panel

2. Select your reseller plan from the subscription drop down box from the top right

3. Once in the reseller plan, click on the Customer tab in the navigation bar

4. Click on the customer name link that you want to enable domain administrator feature on

5. On the next page, click on the Change Login info button which has a key logo on it

6. Select the Username and the Password of your customer then click OK

 

- To log in to the hosting server, you need to go to https://domain.tld:8443 or https://IP_ADDRESS:8443



The domain.tld needs to be replaced by your client's domain name in question. If the DNS is not pointing to our hosting server, then you will need to use the hosting server's IP address.

Older servers:

  1. Log in to your control panel: http://www.mycp.co.nz
  2. Click on Domains icon and click on the domain that you want to enable the domain administrator feature on.
  3. On the next page, in the Domain Administration section, click on the "Domain Administrator Access" button.
  4. On the next page, enable the checkbox called "Allow domain administrator access".
  5. Please note, the login is your domain name.
  6. Enter your passwords and then hit OK button at the end of the page to enable domain administrator access.

To log in to the hosting server, you need to go to https://domain.tld:8443 or https://IP_ADDRESS:8443

The domain.tld needs to be replaced by your client's domain name in question. If the DNS is not pointing to our hosting server, then you will need to use the hosting server's IP address.

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