How do I transfer my domain name to you?
Posted by Somnath Kadam on 12 October 2012 03:42 PM


This article details the different requirements for domain name transfers. These processes are in place to ensure confirmation of ownership and prevent fraudulent transfers and domain theft. These processes are also put in place by governing bodies for each domain name and must be followed to successfully transfer domains between all registrars.

  1. .nz Domains
  2. International (.com/.net/.org/ domains

1. ".nz" Domains

  1. Request the UDAI code from the current registrar
  2. Visit and select "Transfer Existing"


In detail:

The first thing you need to do is obtain your domain name's UDAI code (Unique Domain Authentication Identifier, the domain's key which allows you to move the domain between registrars).

Most registrars will have an automated way of generating the UDAI from your account page, but you may have to request them to do it for you.

UDAI codes can only be emailed to the 'Name Holder' email address, so you'll need to check your details are up-to-date.

Your current registrar is obliged to make it available to you promptly upon request, so do not accept any excuses or delays.

Once you have obtained your UDAI you can request to transfer the domain to us by visiting and selecting "Transfer Existing".

Transferring Domain names to us is a free service, and your domain's renewal date remains unchanged, so you will not need to make a payment to us until the renewal date approaches.

Transfers between registrars are immediate, but if you have moved the hosting of the domain (change of nameservers) it can take up to a day to see the changes.

Please note - domains cannot be transferred in these cases:

  • In the first 5 days after initial registration.
  • After the expiry date has passed.


2. International (.com/net/org/biz/info/tv) Domains

  1. Request the authentication code from the current registrar
  2. Ensure the domain is unlocked (Important: if the domain is locked, the transfer will fail)
  3. Visit and select "transfer existing". You will need to add one years registration.


In detail:

Domains cannot be transferred until after 60 days has passed since registration.

The Domain must first be unlocked with its current registrar. Unlocking the Domain allows transfer requests to be initiated, and if it is not unlocked the request will fail, causing unncessary delays to the transfer process.

International Domains require an authentication code to transfer, which can be obtained from the current registrar.

A transfer request can then be initiated through our website. Our system will ask you to renew the Domain for further 12 months which adds to the Domain's current renewal date.

Upon successfully initiating the transfer request an email will be sent to the Domain's administrative contact email address for authentication. The email contains a link which the recipient must visit to authenticate the request. If the email address is invalid, or the link isn't followed the request will expire after several days. The request can also be denied by the recipient.

The whole transfer process usually takes up to a week.

If your transfer request is rejected we can refund your payment, or you can submit another request (once whatever action is taken to resolve the problem that caused rejection.)



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