How can I suspend and activate a subscription?
Posted by Sinan Esen on 14 April 2015 12:28 PM

You can disable a customers hosting by suspending its subscription.

When suspended, all the services of the subscription will not be working.

These are the steps to suspend a customer subscription:

1. Log in to your Control Panel

2. Choose your hosting plan from the Subcription drop-down box (top right)

3. Click on the Subcription tab on the navigation bar to access the subscription list

4. Check the Subscription you want to suspend

5. Click on the More Actions button in the tool bar and click on Suspend

 

NB: You can check at any time your subscription status:

  •  Means the subscription is activated
  •  Means the subscription is suspended

 

These are the steps to unsuspend a customer subscription:

1. Log in to your Control Panel

2. Choose your hosting plan from the Subcription drop-down box (top right)

3. Click on the Subcription tab on the navigation bar to access the subscription list

4. Check the Subscription you want to unsuspend

5. Click on the More Actions button in the tool bar and click on Activate

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