RSS Feed
Knowledgebase : Legacy Openhost Support > Windows Virtual Private Servers (VPS) > Administration, Billings & Accounts
We backup all the content on our servers for 7 days. THIS IS THE GUIDE TO THE CHARGES FOR VPS BACKUPS: During normal business hours (Mon-Fri: 08.30am-05.30pm) $100/hour Minimal charge: 1/2 hour of work During non business hours & public ho...
To stop using your credit card for recurring billing, PLEASE FOLLOW THESE EASY STEPS: 1. Log in to your OPENHOST CONTROL PANEL [HTTP://MYCP.CO.NZ] 2. Click on the ACCOUNT tab in the navigation bar 3. Click on the PAYMENTS METHODS button in the Bil...
To update the domain contacts, follow these easy steps: 1. Log in to your Openhost CONTROL PANEL [http://mycp.co.nz] 2. Choose ALL MY DOMAINS on the Subscription drop-down box (top right). 3. Click on the DOMAIN CONTACTS tab in the navigation bar ...
TO UPDATE YOUR LOGIN INFORMATION, FOLLOW THESE EASY STEPS: 1. Log in to your Openhost CONTROL PANEL [HTTP://MYCP.CO.NZ] 2. Click on the ACCOUNT tab in the navigation tab 3. Click on the PERSONAL PROFILE button in the Account Management section at th...
CERTAINLY. * This service IS NOT ENABLED on our Virtual Private Servers by default. * We need to enable it MANUALLY from our Virtualization application. * Please send us a SUPPORT TICKET [HTTPS://SUPPORT.WEBHOST.CO.NZ/INDEX.PHP?/OPENHOST/TICKETS/SU...
WHAT DO I NEED TO DO TO TRANSFER MY INTERNATIONAL DOMAIN? THE FOLLOWING IS INFORMATION FOR NON-NEW ZEALAND DOMAINS : * In order for your domain to transfer you must CONTACT YOUR CURRENT REGISTRAR AND REQUEST THAT THEY UNLOCK THE DOMAIN so that it can...
1. Log in to your OPENHOST CONTROL PANEL [HTTP://MYCP.CO.NZ] 2. Choose your hosting plan in the SUBSCRIPTION drop-down box (top right) 3. You will also need to DISABLE your current Credit Card, see how to do it here [https://support.webhost.co.nz/inde...
TO VIEW BILLS / INVOICES / ORDERS: 1. Go to your OPENHOST CONTROL PANEL [HTTP://SUPPORT.DIGIWEB.CO.NZ/MYCP.CO.NZ] 2. Once logged on, click the ACCOUNT tab on the navigation bar 3. Click on the BILLING HISTORY icon 4. Click on the DOCUMENT TYPE you...
We require terminations to be requested via your control panel to be certain the request is coming from you! THESE ARE THE STEPS TO CANCEL A SUBSCRIPTION: 1. Log in to your CONTROL PANEL [http://mycp.co.nz]   2. Click on the ACCOUNT tab on the navi...
THESE ARE THE STEPS TO UPDATE A CREDIT CARD: (Click here to add a credit card) 1. Log in to your CONTROL PANEL [http://www.mycp.co.nz] 2. Click on the ACCOUNT tab in the navigation bar 3. Click on the PAYMENT METHODS button 4. Click on your Credit C...
ASB Bank Legal Name: Internet Services Group Limited t/a Openhost GST number: 102-078-535 Bank A/C #: 12-3244-0039036-00 SWIFT Code: ASBBNZ2A (overseas payments only) Please ensure that all deposits/payments include your Account ID If you wish up...
TO ADD A CREDIT CARD TO YOUR ACCOUNT, PLEASE FOLLOW THE STEPS HERE. [HTTPS://SUPPORT.WEBHOST.CO.NZ/INDEX.PHP?/OPENHOST/KNOWLEDGEBASE/ARTICLE/VIEW/88/12/HOW-TO-CHANGE-OR-UPDATE-YOUR-CREDIT-CARD-INFORMATION] TO MAKE A MANUAL PAYMENT ON YOUR ACCOUNT, PLEAS...