Knowledgebase: Getting Started
How long does it take to setup my Umbrellar Website Builder?
Posted by Aliesha Ellington on 02 August 2016 05:16 PM

Once you have completed and paid for your Website Builder purchase, we will automatically start provisioning this for you.

You will receive an email once we have received your order, and we will email you again once your Website Builder is ready and activated. This usually only takes between 5 - 10 minutes. The email you receive when your Website Builder is ready contains important information on how to get started editing your website, including any changes that you might need to make to your domain settings.

Occasionally our system is unable to automatically provision a Website Builder plan. This could be for a number of reasons, including the order having been placed from an overseas IP address (if you have said you live in New Zealand), or the domain name you have provided already having a plan registered against it, or something else entirely. 

If we are unable to automatically set up your plan, then this is passed through to our support team who will contact you and advise how to proceed. 

 

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