Knowledgebase: Umbrellar Support
How to transfer my website files via FTP?
Posted by Sinan Esen on 07 September 2015 04:31 PM

Overview. This tutorial has the aim to explain you how to access and manage your files in your server via FTP. FTP, or File Transfer Protocol, is a method used to transfer files to upload and download from remote server.


Use of FTP:

  • Copy a file from the internet to your PC
  • Move a file from your PC to the internet
  • Rename an existing file
  • Delete a file
  • Update an existing file

  1. Log into your Control Panel.
  2. To access to your server remotely, your need to have, the server hostname, your FTP username and your FTP password. To do so:
    1. Click on the Hosting Plan tab, then click on My solutions
    2. In the Server Details section, you will see your Server Hostname or Server IP Address
    3. In the FTP users section, you will find the username
    4. Finally, click on the Password button to see your password


    NB: Keep these information in mind for further use
  3. Download Filezilla software here (free and safe)
  4. Install the software
  5. Once open, you will need the three information you kept. The following image explain you how Filezilla works
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