Knowledgebase: DD Email Hosting
What happens if I lose my username and password?
Posted by Rowena Barrett on 03 May 2018 03:53 PM

These can be retrieved by doing the following:

  1. Your email administrator will need to sign into their Discount Domains user profile.
  2. From the [Hosting] tab, go to [My Solutions] page and click [Settings] in the Actions column against your Email plan.
  3. The plan details will be displayed with the Email Users listed.
  4. Your email administrator can view the usernames and edit passwords as required.
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