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Knowledgebase : DD Billing
Discount Domains products and services can be paid for by Credit Card, Online Banking or Cheque. CREDIT CARD PAYMENTS All credit cards are tokenised and encrypted to ensure the information cannot be relayed elsewhere. We use Payment Express as our paymen...
You can pay for your services using the following credit cards: a) Visa b) Mastercard c) American Express (Amex)
The auto-renew system has standard timings for attempting to take payment from your stored card. These are: First attempt: at thirty (30) days prior to expiry date Second attempt: at fifteen (15) days prior to expiry date If you set a domain to auto...
An invoice is emailed to you after the domain name has been updated with the term you renewed/registered for. Note: We do not send invoices for domain renewal or registration before the service is updated.
* Login to your Customer Dashboard with your User profile email/password. * Select [Payment] on the top block. * Select [View Statement]. * Select and enter the dates you want the statement for and click on Calculate. * All of the transactions w...
Yes, although it is a slower process. You can still order a domain name or service from Discount Domains and select to pay via direct credit into our bank account. Your order will be received by Discount Domains and queued until payment is received. Once ...
Auto-renew has standard timings when attempting to take payment for expiring domains. These are: 1st attempt: at thirty (30) days prior to expiry date 2nd attempt: at fifteen (15) days prior to expiry date You will always receive a confirmation emai...
* Login to your Customer Dashboard with your User profile email/password. * Select [Payment] on the top block. * Select [View Invoices]. * Select and enter the dates you want to view the invoices for, select the type of invoices (paid, unpaid or o...
Yes, you can cancel any domain name by logging into your Customer Dashboard and managing your services.
After a domain expires, it enters a period called a Redemption Grace Period. A domain name can be renewed during the redemption grace period, however an extra fee is charged to retrieve the domain. If you have received an invoice that contains a "redemp...