Knowledgebase: D4L Billing
How to update my Credit Card
Posted by Tim Botherway on 03 August 2018 10:24 AM



1. Once you login to your account go to ‘Details’ heading at the top. This by default should take you to ‘My Details’ so you will want to click on the ‘Store Credit Card’ subheading.



2. You can then fill out the details below and click on the red on ‘Pay now with payment express’



3. Once complete this will save your credit card details and keep it to be used for future payments.




What does it mean by payment to be released in 7 days?

This is an authorisation charge by Payment Express to "ping" your card and verify the details. This amount is held for up to 7 days before being returned to you. 


How secure is my credit card being stored?

All credit cards are tokenised and encrypted to ensure the information can not be relayed elsewhere. We use Payment Express as our payment gateway provider and it runs through their PCI-DSS compliant hosted page. 


Does this mean my services are on automatic renewal? 

Only if you already had automatic renewal enabled. If you didn’t, please see how to enable automatic renewal: How to Enable Automatic Renewal

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