Knowledgebase: D4L Domains
How Do I Request my UDAI / EPP Code?
Posted by Tim Botherway on 27 August 2018 02:51 PM


1. Once you log in to your account, select ‘Services’ along the top heading.



2. In your list of domains, next to the domain you want to request the transfer code, select ‘Manage’.



3. In the green heading, the second option will be ‘Request Transfer UDAI’




4. The UDAI code will now be emailed to the registrant contact.




Can’t transfer my domain, it says the code has expired?
UDAI codes for NZ domains will last 30 days before they expire and a new one is generated on each request. EPP codes don’t expire and only change when you change registrars.


UDAI / EPP code is invalid and doesn’t work?
These will always work so make sure you have no spacing at the front or back when submitting the code. If it is still not working, get in touch with our support team so we can help you out. With UDAI codes you can check if they’re valid on the Domain Name Commissions website via


How do I unlock my domain for transfer?
This is only for .com domains, but you can put a registrar lock to protect them from being fraudulently transferred out. But to unlock them do the following; go to domain summary; under advanced options panel select “Disable/Enable Registrar Lock.’ under the ‘Actions’ drop-down


I just registered a domain, and I can’t transfer it?
NZ domains, there is a five day stand down period before transfer, for .com domains there is a 60 day wait for transfers.


How long does it take to transfer a domain?
.com domain can take 7 days, are instant.

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