Knowledgebase: D4L Email Setup
Domains4less Mail Settings
Posted by Tim Botherway on 11 December 2018 10:33 AM

Domains4less Email Settings

 

All third party software can be set up using the following setting for the IMAP / POP3 protocol.

 

IMAP

 

Field

Parameter

 

 

Incoming Mail Server

mailx.hosts.net.nz

Outgoing Mail Server

mailx.hosts.net.nz

Authentication

Password / Normal Password

 

 

Incoming Port with No Encryption

143

Incoming Port with SSL

993

Outgoing Port with TLS/STARTTLS

587

Outgoing Port with SSL

465

 

 

 

POP3

 

Field

Parameter

 

 

Incoming Mail Server

mailx.hosts.net.nz

Outgoing Mail Server

mailx.hosts.net.nz

Authentication

Password / Normal Password

 

 

Incoming Port with No Encryption

110

Incoming Port with SSL

995

Outgoing Port with TLS/STARTTLS

587

Outgoing Port with SSL

465

 

Things that go wrong

 

Can’t connect using username & password.
-
Ensure that your username is set to the full email address e.g. inbox@d4lexample.co.nz and not shortened.

- Your password is wrong, just reset it to ensure you are 100% with the right password.

- Ensure there is no spacing if you copy and pasted in your credentials

- Ensure you’re using password / normal password. Some software will try set md5 or other password encryptions which won’t work.

 

Not reaching server

- Ensure you’re using mailx.hosts.net.nz for the servers, some software will try to put in mail.<domain> for you

- Your network connection can’t reach it due to IP blacklisting. Turn off your modem for 30 seconds from its power point then turn it back on to get a new IP. Always do this before contacting us as it solves 80% of issues.

- Check your ports. Ideal ports is incoming: no encryption / outgoing: TLS

 

Not receiving emails:
- Login to your mail control panel and check that your emails aren’t full.

- Check configuration is correct.

 

For the majority of issue’s we can identify it quickly if it’s a server issue, however to the configuration of your own device and software we can’t help with every issue, and it is best to contact your IT provider for further assistance with third-party software.

 

We provide help and support for your webmail service that we offer.

 

 

 


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