Knowledgebase: Managing my domains
How do I cancel a Domain?
Posted by Diego Cousinet on 28 February 2011 10:08 AM

Note: The refunds for incorrect registrations are only available for NZ domains if they are cancelled within 5 business days. There are no refunds for NZ domain renewals done in error. 

There are no refunds for gTLD domain registrations or renewals. 

Click here to contact us if your need to request a refund or need help with something


Step 1. Click Here to go to Control Panel and log into you account using your Username and Password









Step 2: From the left side of the page, click Cancel Domain under the Domains tab. If Cancel Domain is not visible, click the Domains tab to expand it.


Step 3: In the Cancel Domains dialogue, enter one or more Domains you would like to cancel, then click Next.

Step 5: Make sure the checkboxes of the Domains you wish to cancel are ticked, then click Next to cancel the Domains.


Step 6: When you have finished cancelling Domains, you can log out by clicking the logout button in the top right corner of the window.


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