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Scheduled Maintenance Notification
Posted by Aliesha Ellington on 23 June 2017 01:52 PM

We wish to advise that we will be performing scheduled maintenance at our Albany datacentre during the below window. 

Start: 5pm, Tuesday 27 June 2017
End: 7pm, Tuesday 27 June, 2017

This is a notification only. As the maintenance is not anticipated to have any effect on the normal operation of the facility, you do not need to take any action. 

As part of our regular maintenance schedule, we will be testing the battery banks that support the UPS (Uninterruptable Power Supply) system.
Due to built in redundancy measures and processes, no disruption is expected. 

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.com Domain Name Registration
Posted by Aliesha Ellington on 24 April 2017 02:35 PM

Our upstream provider for .com domain names, LogicBoxes, is currently experiencing an issue which is causing .com domain name registrations to fail. 

They are currently working to identify and resolve the issue as soon as possible. We apologise for any inconvenience caused. 

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Auckland Datacentre Network - Emergency Maintenance UPDATED
Posted by Aliesha Ellington on 05 April 2017 04:13 PM

UPDATE 6/4/17: Maintenance changes have been successful, and all services continue to operate as per usual. 

We will be performing emergency maintenance on our Auckland Datacentre network tonight, in order to address a peering issue that our upstream provider is experiencing.

During the below maintenance windows, some customers may experience some service degradation.

Start: 10pm, Wednesday 5th April
End: 1am, Thursday 6th April

We apologise for any inconvenience this may cause.

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Enterprise VM - Storage Maintenance in Auckland DC
Posted by Mike Manson on 23 March 2017 04:05 PM

Our engineers will be performing emergency maintenance on one of our storage systems in our Auckland datacentre.  This work is to replace a degraded storage controller and is being coordinated between 5:30am and 7:30am to align with the completion of our backup window.  During this time, some customers may experience a short period of slow performance while the storage system performs an automatic failover to secondary nodes.

Kind regards,

Umbrellar Support



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Hardware issue with AKL VM host
Posted by Mike Manson on 22 March 2017 04:18 PM

We have experienced a hardware issue on one of our blade servers in our Auckland Enterprise VM cluster.  Some customers may have experienced a short outage while VMs restarted on alernative blade servers in the cluster.

Sorry for any inconvenience this has caused.

Umbrellar Support

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