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The domain validity period is referring to the validity period of the hosting plan you created in your reseller account. This is unrelated to the domain registration period. To set this to unlimited, please follow these steps: * Select your subscripti...
When you upload web content through FILE MANAGER or FTP, your control panel automatically sets the appropriate access permissions for files and directories. The permissions are set by Four usernames: * Administrators * SYSTEM * Application pool gr...
Elements are the building blocks of a site. Nearly all the content (aside from a few exceptions, like Headers) you to add to your pages will be built with Elements. Quite simply, you only need to find the Element you want to use then Click, Drag and Dro...
THE NEW CONTROL PANEL Our Control Panel has been updated on January 23, 2013. * The home tab * The Subscription drop down box * Domain management * Account settings * Invoices and Billing THE HOME TAB 1. Home tab The new look HOME TAB is ...
There are two different ways to display error messages using Plesk on Linux. The first is through Plesk itself, using the Custom Error Documents option and five files in the error_docs/ directory under each domain's home. The second is by using a .htacces...
You can change the Name Servers your domain uses by logging in to your control panel * Log into the Plesk Panel [http://www.mycp.co.nz] * Choose All My Domains from the Subscription drop-down box (top right) * Click the All My Domains tab toward t...
Most of our hosting and website builders plan will generate an invoice on a monthly basis. However, if you'd prefer to be billed on a quarterly or annual basis, our accounts team can facilitate this for you. Just get in contact with our team at billing@um...
THESE ARE DIFFERENT WAYS TO CONSULT YOUR E-MAILS. If you do not have created an e-mail account yet, please refer to the following DOCUMENTATION [https://support.webhost.co.nz/index.php?/Openhost/Knowledgebase/Article/View/893]. Before completing the f...
OVERVIEW A domain alias is another domain name that points to your primary domain name. When someone types in the domain alias they will be redirected to your primary domain name. 1. Log in to your Openhost via mycp.co.nz CONTROL PANEL [HTTP://MYCP.CO....
THE FOLLOWING SHOWS HOW YOU CAN SELECT WHICH VERSION TO RUN FOR YOUR WINDOWS HOSTED SITE: 1. Log in to your CONTROL PANEL [HTTP://MYCP.CO.NZ] 2. Choose your hosting plan from the SUBSCRIPTION drop-down box (top right) 3. In the WEBSITE & DOMAINS mai...
ENABLE PARENT PATHS IS DISABLED BY DEFAULT SINCE IIS 6.0 A parent path refers to accessing directories below your current working directory in a manner such as INCLUDE File = ../somefile.asp YOU MAY RECEIVE ONE OF THE FOLLOWING ERROR MESSAGES IN YOUR ...
OVERVIEW A subdomain is a domain name that is part of the primary domain name. 1. Log in to your control panel 2. Choose your hosting plan from the SUBSCRIPTION drop-down box (top right) 3. You will already be on Websites and Domains tab, click on...
You can add to the control panel any number of custom buttons that will be linked to a specific URL, and choose to either make them visible to all of your customers, or only to yourself. TO CREATE CUSTOM BUTTONS, FOLLOW THESE STEPS: 1. Log into your C...
  FOR PLESK ONYX, PLEASE FOLLOW THESE EASY STEPS TO LEARN HOW TO MANAGE YOUR SPAMS: 1. Log in to your CONTROL PANEL [HTTP://MYCP.CO.NZ] 2. Choose your hosting plan from the SUBSCRIPTION drop-down box (top right) 3. Click on the MAIL tab in the nav...
You can customize the Plesk user interface in order to make your control panel unique and in line with your business needs. Some examples of what you can change are as follows : 1. The interface language and skin 2. Set a number of entries shown per p...
How to schedule a task with crontab: TO CREATE TO SCHEDULE TASK USING CRONTAB PLEASE FOLLOW THE STEPS BELOW. 1. Log in to your control panel 2. Choose your hosting from the SUBSCRIPTION drop-down box (top right) 3. Click on the SCHEDULED TASKS bu...
THERE ARE TWO METHODS TO PREVIEW YOUR WEBSITE: 1.FROM YOUR CONTROL PANEL: ■ Within the Website & Domains page, click on the PREVIEW button for the domain in question ■ A page should open showing you the preview of your website. As the Site Preview b...
YOU CAN DISABLE A CUSTOMERS HOSTING BY SUSPENDING ITS SUBSCRIPTION. WHEN SUSPENDED, ALL THE SERVICES OF THE SUBSCRIPTION WILL NOT BE WORKING. THESE ARE THE STEPS TO SUSPEND A CUSTOMER SUBSCRIPTION: 1. Log in to your CONTROL PANEL [HTTP://MYCP.CO.NZ]...
A mail autoresponder is an automatic reply that is sent out from a given mail name when incoming mail is received at that address. Autoresponders can include both a text message and attached files. This mail function is often used on mail accounts for ind...
This article applies to customers who want to utilise our free email or web redirect service available for any domain registration account. IF YOU HAVE AN EXISTING HOSTING ACCOUNT, THEN THE FOLLOWING STEPS APPLY: 1. Please log in to your CONTROL PANEL ...
By default, all shared hosting subscriptions share an IP address with other sites located on their server. Dedicated IP addresses are reserved for websites using SSL certificates. Only once purchased will you see the options to apply a dedicated IP addr...
OVERVIEW To change your email password for a email account hosted with Domains4Less. TO CHANGE EMAIL PASSWORD 1. Log on to your control panel To log on to your control panel * Go to https://hspc.domains4less.net.au/cp * Enter your email address...
If you want to move a domain from one subscription to another, THEN THE FOLLOWING STEPS MUST BE FOLLOWED TO DO THE DNS CHANGE: 1. Log in to your CONTROL PANEL [HTTP://MYCP.CO.NZ] 2. Select ALL MY DOMAINS from the Subscription drop-down box (top righ...
How do I create an email address / mail account? OVERVIEW * Login to your control panel * Select the Subscription from the dropdown menu * Select the Mail tab * Click Create Mail Account * Enter the new Mail account name and password * Bon...
Overview The Application Vault allows you to very quickly and easily install a variety of popular scripts in seconds through your Control Panel. Please note that while we offer the ability to easily install many third-party applications, support for thes...
FOR MANY REASONS, YOU MAY NEED TO CHANGE OR RECEIVE A NEW PASSWORD. IF YOU _CANNOT_ ACCESS YOUR CONTROL PANEL AND WANT TO RESET YOUR PASSWORD, FOLLOW THESE EASY STEPS: 1. Access the login page HERE [HTTP://MYCP.CO.NZ] 2. Click on the FORGET YOUR P...
TO GET YOUR CLIENTS TO LOG IN TO OUR HOSTING SERVERS DIRECTLY, THE DOMAIN ADMINISTRATOR ACCESS NEEDS TO BE ENABLED. NEWER SERVERS: 1. Log in to the CONTROL PANEL [http://www.mycp.co.nz] 2. Select your reseller plan from the SUBSCRIPTION drop down box...
Please follow these steps to access MyLittleAdmin via your Control Panel: STEP 1. Log in to your CONTROL PANEL STEP 2. Choose your hosting plan from the SUBSCRIPTION drop-down box (top-right) STEP 3. Go to Databases Click on myLittleAdmin: STEP...
TO ADD DISK SPACE FOR HOSTING PLAN, FOLLOW THESE EASY STEPS: 1. Log in to your Openhost CONTROL PANEL [HTTP://MYCP.CO.NZ] 2. Choose your hosting plan from the SUBSCRIPTION drop-down box (top right) 3. Click on the ACCOUNT tab in the navigation bar ...
THIS ONLY APPLIES TO LINUX WEB HOSTING. _For Windows and MSSQL click here [https://support.webhost.co.nz/index.php?/Openhost/Knowledgebase/Article/View/888]. _ This article is ideal for people moving websites that have a database containing data. You wi...
Overview Your FTP password will be used by FTP clients such as Filezilla and others. These instructions are to be used if you have a web hosting package with us. * Log into your control panel * Select the Subscription from the dropdown menu * Cl...
HOW DO I SET MY DEFAULT PAGE USING PLESK? You can set the order of pages searched for the index page by doing the following: 1. Log in to your CONTROL PANEL 2. Choose your windows hosting plan from the SUBCRIPTION drop-down bar (top-right) 3. Then...
If you want to check your disk space and traffic usage briefly then please follow the steps below. STEP 1. Log into your openhost control panel at https://hspc.openhost.net.nz/cphttp://mycp.co.nz [http://mycp.co.nz] STEP 2. Select your HOSTING SUBSCRI...
OVERVIEW A email redirect or forward will forward a copy of an email sent to the email address hosted with us to an additional email address. TO SETUP AN EMAIL REDIRECT/FORWARD PLEASE FOLLOW THE INSTRUCTIONS BELOW. STEP 1. Log into your Openhost Con...
The following applies to Linux hosting only: 1. Log in to CONTROL PANEL [HTTP://MYCP.CO.NZ] 2. Choose your hosting plan in the SUBSCRIPTION drop-down menu (top right) 3. Click on the APPLICATION tab in the navigation bar 4. Click on MANAGE MY APPL...
For resellers, version 11 of our Control Panel introduces the concept of customer-oriented management. Previous versions tended toward domain-based services whereby a user belongs to a domain. TO THIS END, A CUSTOMER MUST EXIST FOR A SUBSCRIPTION TO BEL...
OVERVIEW A email alias will forward a copy of email sent to this address to the email email to which it is added as an alias. TO SETUP AN EMAIL ALIAS PLEASE FOLLOW THE INSTRUCTIONS BELOW. STEP 1. Log into your Openhost Control Panel. STEP 2. Selec...
Creating an Email Signature in RoundCube 1. Log into your Webmail. 2. From the RoundCube dashboard, click on the Settings option in the upper right corner of the screen. 3. This brings you to the RoundCube Settings screen. Locate and click on the I...
THIS ONLY APPLIES TO WINDOWS WEB HOSTING. _For Linux and MYSQL click here [https://support.webhost.co.nz/index.php?/Openhost/Knowledgebase/Article/View/883]. _ This article is ideal for people moving websites that have a database containing data. You wi...
NEW PLESK: 1. Log in to your CONTROL PANEL [HTTP://WWW.MYCP.CO.NZ] 2. Select your DOMAIN SUBSCRIPTION from the drop down box on the top right 3. Click on the MAIL tab in the navigation bar 4. Click on the EMAIL ADDRESS in question 5. You can CHAN...
You may find you want a default email address - one that 'catches' email to a non-existent user at your domain. A good example for this would be if someone spells your name wrong, or sends an email to 'sales' at your domain, when that address hasn't bee...
To transfer a domain name already hosted with us please follow the below steps: * Click the subscription dropdown box and choose ALL MY DOMAINS * Click the ALL MY DOMAINS tab * Select the DOMAIN you wish to transfer * Click TRANSFER The NEXT...
NOTE: To use CGI (Common Gateway Interface) you should have enabled this at the time of ordering, or later through the 'Upgrade Centre', 'Add Application'. Alternatively drop a line to us at support@openhost.co.nz and we can do it for you. You should also...
In most cases, your confirmation emails should come through within 5 minutes. However, if you haven't received an email, please double check your Junk or Clutter folders in case your email settings have pushed Umbrellar emails there. If you still have no ...
Hi All, If you get a Security Warning like this: " The server you are connected to is using a security certificate that could not be verified. The certificate's CN name does not match the passed value. Do you want to continue using this server?" in ...
INTRODUCTION This guide assists with installing DotNetNuke without requiring assistance from the support team. It deals with permissions and some intermediate concepts, so you should be comfortable with DotNetNuke installations and file permissions as a ...
When you upload web content through FILE MANAGER or FTP, your control panel automatically sets the appropriate access permissions for files and directories. The permissions are represented as three sets of symbols, for example, rwx r-x r-x. The first se...
WE ARE CURRENTLY SUPPORTING THESE PHP VERSIONS: * PHP 5.3 * PHP 5.4 * PHP 5.5 * PHP 5.6 * PHP 7.0 * PHP 7.1 _NB: PHP is not available with our Windows hosting services, which are optimized for ASP.NET_ WE ARE CURRENTLY SUPPORTING THESE ASP...
SQL Databases are managed in reference to a hosting subscription to which they are attached. To view, modify or add databases the following directions apply: * Log into the Plesk Panel [http://www.mycp.co.nz] * Choose your hosting plan from the Subs...
To view or reset the FTP password for your hosted subscription: * Log into the Plesk Panel [http://www.mycp.co.nz] * Choose your hosting plan from the Subscription drop-down box (top right) * Click the Web Hosting Access link beneath the Websites ...
You can change the Name Servers your domain uses by logging in to your control panel * Log into the Plesk Panel [http://www.mycp.co.nz] * Choose All My Domains from the Subscription drop-down box (top right) * Click the All My Domains tab toward t...
If you are experiencing problems with the Openhost systems, and contact us via phone support, you may be asked to install Teamviewer [http://www.teamviewer.com]. Teamviewer is a remote control system that, once run on your system, will allow our support...
A web user is a USER account within a hosting plan. It is used to define locations for personalized web pages with individual FTP access. The result of creating a web user is a subdirectory within your domain. A user belongs to a role. The ROLE is com...
You can use the wget command to schedule php type cli commands. Please follow the steps below to create one. STEP 1: Log into your control panel and then go to "SCHEDULE TASKS" icon on the right hand side under WEBSITES AND DOMAINS section. STEP 2: No...
In order to facilitate accepting and processing credit card payments, Umbrellar deducts a 3% transaction fee per sale. This is mandated by our vendor and passed straight through to them. If you are processing a large number of payments, then you may wis...
YOU CAN IDENTIFY THE PATH TO YOUR FILES AND FOLDERS ACCORDING TO THESE TWO DIFFERENT METHODS: Firstable, please follow these few steps: * Log in to your CONTROL PANEL [HTTP://MYCP.CO.NZ] * Choose your hosting plan from the SUBSCRIPTION drop-down b...
The right directory is: /HTTPDOCS /httpdocs is the default root for all your website pages and is where your "index" file should be located TO FIND THIS DIRECTORY, PLEASE FOLLOW THESE STEPS: 1. log in to your Openhost CONTROL PANEL [HTTP://MYCP.CO.N...
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