Knowledgebase: Domain Names
How do I cancel a domain name I no longer want?
Posted by Diego Cousinet on 19 July 2012 03:57 PM
Domains are automatically renewed once an invoice for their renewal is paid. Ensure that you have no pending renewal invoices for the domain in question, then log into your Client Area and select the box which says 'Disable Auto Renew'. This will prevent the renewal being invoiced for.

Ensuring that you have no pending invoices is especially important if you have selected credit card payment for the domain.
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