RSS Feed
News
Oct
10
Openhost Plesk Upgrade
Posted by Aliesha Ellington on 10 October 2017 01:48 PM

A small number of customers on our Windows Plesk server openhost.winplesk6.co.nz will be upgraded to the latest version of Plesk in the below maintenance window.

Start: Tuesday 10th October, 10pm
End: Wednesday 11th October, 1am

During this time, customers will experience a small outage of at least 30 mins during the maintenance window. 

Affected customers have been notified by email on Tuesday 3 October and at 12pm today.

For check if you are affected, or for further information, please check the email account associated with your Openhost account. 


Read more »



Oct
3
Openhost Plesk Upgrade
Posted by Aliesha Ellington on 03 October 2017 03:13 PM

A small number of customers on our Windows Plesk server openhost.winplesk6.co.nz will be upgraded to the latest version of Plesk in the below maintenance window.

Start: Tuesday 3rd October, 10pm
End: Wednesday 4th October, 1am

During this time, customers will experience a small outage of at least 30 mins during the maintenance window. 

Affected customers have been notified by email on Tuesday 26 September and at 3pm today.

For check if you are affected, or for further information, please check the email account associated with your Openhost account. 


Read more »



Sep
12
Scheduled MySQL Server Maintenance - September
Posted by Daniel Pooley on 12 September 2017 12:23 PM

We are writing to advise that we have scheduled security patching that will require reboots on our MySQL servers during the following period.

Start Time: 12/09/2017 22:00 NZST
End Time: 13/09/2017 00:00 NZST

The following database servers will be affected:

mysql1
mysql2
mysql3
mysql4
mysql5
mysql6
mysql7

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.


Read more »



Aug
14
Control Panel/Billing System Scheduled Server Maintenance - August
Posted by Matt Hair on 14 August 2017 05:02 PM

Dear Customers,

We are writing to advise that we have scheduled an upgrade of our control panel system.

Start Time: 15/08/2017 11:00 NZST
End Time: 16/08/2017 02:00 NZST

During this time, you will not be able to login and manage your account.

The following logins will not be available:

http://mycp.co.nz

https://hspc.openhost.net.nz/cp/

https://hspc.webbase.net.nz/cp/

https://hspc.domains4less.net.nz/cp/

https://hspc.domains4less.net.au/cp/

 

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.


Read more »



Aug
11
International Transit Degradation [resolved]
Posted by Aliesha Ellington on 11 August 2017 02:12 PM

This issue has been mitigated by our upstream provider and services are operating normally.


 

Due to an issue with an upstream provider, are currently experiencing intermittent packet loss on incoming international traffic.
It is possible that some customers may intermittently experience some minor service degradation.
Our engineers are working to resolve this issue as a priority.


Read more »



Aug
7
Scheduled Maintenance Notification (complete)
Posted by Daniel Pooley on 07 August 2017 11:01 AM

We wish to advise that we will be performing scheduled maintenance on our support system during the below window. 

Start: 21:00, Monday 7 August 2017 NZST
End: 22:00, Monday 7 August 2017 NZST

You will be unable to view or update any tickets or knowledge base articles while the maintenance is performed.


Read more »