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Mar
23
Enterprise VM - Storage Maintenance in Auckland DC
Posted by Mike Manson on 23 March 2017 04:05 PM

Our engineers will be performing emergency maintenance on one of our storage systems in our Auckland datacentre.  This work is to replace a degraded storage controller and is being coordinated between 5:30am and 7:30am to align with the completion of our backup window.  During this time, some customers may experience a short period of slow performance while the storage system performs an automatic failover to secondary nodes.

Kind regards,

Umbrellar Support

 

 


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Mar
22
Hardware issue with AKL VM host
Posted by Mike Manson on 22 March 2017 04:18 PM

We have experienced a hardware issue on one of our blade servers in our Auckland Enterprise VM cluster.  Some customers may have experienced a short outage while VMs restarted on alernative blade servers in the cluster.

Sorry for any inconvenience this has caused.

Umbrellar Support


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Mar
7
Control Panel/Billing System Scheduled Server Maintenance - March
Posted by Matt Hair on 07 March 2017 05:34 PM

Dear Customers,

We are writing to advise that we have scheduled an upgrade of our control panel system.

Start Time: 08/03/2017 00:00 NZDT
End Time: 08/03/2017 02:00 NZDT

During this time, you will not be able to login and manage your account.

The following logins will not be available:

http://mycp.co.nz

https://hspc.openhost.net.nz/cp/

https://hspc.webbase.net.nz/cp/

https://hspc.domains4less.net.nz/cp/

https://hspc.domains4less.net.au/cp/

 

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.


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Mar
7
Scheduled MySQL Server Maintenance - March
Posted by Matt Hair on 07 March 2017 05:30 PM

Dear Customers,

We are writing to advise that we have scheduled security patching that will require reboots on our MySQL servers during the following period.

Start Time: 07/03/2017 22:00 NZDT
End Time: 08/03/2017 02:00 NZDT

The following database servers will be affected

mysql2
mysql3

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.


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Mar
3
Software issue with Auckland Enterprise VM host
Posted by Mike Manson on 03 March 2017 03:22 AM

we have experienced a software issue on one of our blade servers in our Auckland Enterprise VM cluster.  Some customers may have experienced a short outage while VMs restarted on alernative blade servers in the cluster.

Sorry for any inconvenience this has caused.

Umbrellar Suppor


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