Knowledgebase: Webbase Support
Upgrading all shared hosting to PHP 5.3
Posted by Thomas on 22 May 2013 04:10 PM

We are removing support for PHP 5.2.x and below. We will be upgrading all existing servers to run PHP 5.3 as the minimum version supported.

While the majority of users will not experience any interruption to their sites, there are some which may be affected.

For the potentially affected customers, we will email you with more information including:

  • A PHP 5.3 preview tool: You can view your site in PHP 5.3 to see if any pages / functionality need addressing like so: http://domainname:8080/ (*replace domainname with your domain, e.g.

  • ** Please note that a firewall might be restricting you from accessing this URL on port 8080. Most of the time this is due to companies restricting access to the web, so maybe retry this URL from your home computer or smartphone. In case this is still not working we can switch your live site to php5.3 for you to test and revert it back in case there are problems.

  • A notifier tool: Once anything found using the preview has been addressed, you can let us know your site is safe to update.

Popular PHP applications / scripts that are already PHP 5.3 ready include:

  • Wordpress version 3.1 +
  • Joomla 3.x, 2.5.x, 1.7.x, 1.6.x
  • Drupal 6, 7 and 8

For any other CMS / PHP application compatibility checks - please refer to the original developers website.

What if my site doesn't work after switching to PHP 5.3?

Should you find any issues with your website post-upgrade, please contact us and we can either help fixing [basic help, we're not developers :)] or manually set your site back to php5.2. In case your site is not operating on the new version at all, we will have to move your hosting subscription to another legacy (and thus unsupported) platform. offer a Migration Guide to explain the changes available at :

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