Knowledgebase
RSS Feed
Knowledgebase : Webbase Support

What is a Dedicated IP address? A dedicated IP address is an IP address which is reserved just for your website. Unless you have a Virtual Private Server (VPS) with us, your website will be hosted on a shared server, and will have a shared IP address by ...
If your site is loading slow, it can be due to a number of causes. Usually the cause is due to the way that the site is scripted. However, identifying these exact causes can be tricky. With some of the tools below, you will be able to accurately identify ...
If you require a restore of a file from our 7 day backups, then there is a charge of $100 per hour during normal business hours, with a minimal charge of half hour work. Note: Our normal business hours are Monday to Friday 08.30 am to 05.30 pm. Our ho...
Helpdesk support hours are from 08:00-19:30 Mon-Fri, 09:00-17:30 Sat-Sun. Our SLA provides the following response times: Helpdesk:4 Hours Tier 2:4 Hours Sales:4 Hours A...
If you are ready to purchase a new domain name, you can do so from within your control panel by following these steps: Select All my domains from the subscription drop down box Click Home Tab Click Register new domain This will display our shopp...
We are removing support for PHP 5.2.x and below. We will be upgrading all existing servers to run PHP 5.3 as the minimum version supported. While the majority of users will not experience any interruption to their sites, there are some which may be affec...
To change a Domain's name holder you need to print out and fill in the change of name holder form and then fax it to us. http://cor.domainagent.co.nz
The new control panel The home tab The Subscription drop down box Domain management Account settings Invoices and Billing The Home Tab 1. Home tab The new look Home tab is where you manage all your subscription resources. Access to...