Knowledgebase: Pre-Sales Questions
Are my website files backed up regularly?
Posted by Diego Cousinet on 21 February 2011 02:36 PM

If you are using our shared hosting service, incremental backups of your website's files are performed nightly and are archived for 7 days on our servers. If you require a restore from our backups, then we charge $50+GST per restore (Files or Database).

If you are using a dedicated or a co-located server, than we recommend to use a backup partner like Keep It Safe:

We can assist you in setting up the Keep It Safe software on your server if needed.

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