Do you charge for restoring a backup?
Posted by Diego Cousinet on 21 February 2011 02:36 PM

If you require a restore of a file from our backups, then there is a charge of $100 per hour during normal business hours, with a minimal charge of half an hour or $50.

Please send us a support request to organise a restore.

Note: Our normal business hours are Monday to Friday 08.30 am to 05.30 pm. Our hourly rate changes to $200 per hour during non business hours and public holidays.

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