Knowledgebase: Improve your websites
Why does my .com/net transfer request fail?
Posted by Diego Cousinet on 24 March 2011 11:01 AM


Your Domain must be unlocked with the current registrar before it can be transferred.

Interational Domains may take up to five days to be transferred.


If your transfer has failed and you wish to resubmit, you can do so as follows:


Step 1. Click Here to go to Control Panel and log into you account using your Username and Password


Step 2. Click on the Transfers in Progress option under Domains tab


Step 3. Click on the retry, no fee link


Note: If you are still having problems transferring the Domain, or if you wish to cancel the transfer and get a refund, please contact us.


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