Knowledgebase: Manage your mails
How do I perform a simple legacy mailbox upgrade?
Posted by Diego Cousinet on 09 May 2011 01:32 PM

Step 1. Click here to go to Control Panel and log into you account using your Username and Password.


Step 2. Now Click on Email under Services tab.


Step 3. Your domains are listed on the right side of the page. Find the domain for the legacy mailbox that you want to upgrade, then click its envelope icon.


Step 4. Click the Upgrade Mailbox... link for the legacy mailbox that you want to upgrade. The legacy mailbox will be upgraded to the email address shown to the left of it.


Step 5. All the actions that are going to take place are shown to you. Review these changes, and if you are happy with them, start the upgrade by clicking Upgrade.


Note: The legacy mailbox will be renamed immediately, and is now visible in the Email Addresses table. You will need to update your email client to use the new email address: the username/login is now the new email address, and you should change the email server for POP3 or for IMAP. You do not need to update your password.

It will take a few minutes for emails to be copied into the new email address.

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