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Knowledgebase : Web Drive Support > Pre-Sales Questions
If you are using our shared hosting service, incremental backups of your website's files are performed nightly and are archived for 7 days on our servers. If you require a restore from our backups, then we charge $50+GST per restore (Files or Database). ...
Yes, incremental backups of your database are performed nightly, and are archived for 14 days.
YES, if you prepay for 12 months of service you wll recieve a 20% DISCOUNT. NOTE: Any additional services added before the 12 month period is up will also receive the discount, and will only be charged for the remaining time. EXAMPLE: If you have 147 d...
Sorry, we do not offer a discount for registering domains for multiple years.
NO, we do not offer discounts for multiple domain registrations. You can however get discounted Domain pricing based on volume through our Domain Resellers [http://www.webdrive.co.nz/web-hosting/] service.
YES. You will need to point the MX, A OR CNAME records in the DNS to our web server and set up a website for the domain name to point to. We advise using Domain addresses when setting up remote DNS services. The reason is that it allows portability ...
CDN'S ARE AN EXCELLENT WAY TO SERVE STATIC CONTENT TO BOTH NATIONALLY BASED AND INTERNATIONAL SITE VISITORS. They work by taking the static content (Images, CSS, flat HTML) and caching them to our expansive CDN network of servers. When a visitor accesses...
No, unlike some of our competitors we're more than happy to absorb the cost of setting up your account with Web Drive. We don't believe it's fair to penalise you for wanting to become a client, which means you can join us at no extra cost.
YES, Under our Terms and Conditions of Service we prohibit the publication of the following content on our servers (including pictures, links, and text): * Any material that infringes any copyright, trademark, patent, common law, or rights of others...
As a web hosting provider, we don't get involved in to SEO service. However, the following information will be of assistance to you. BACKGROUND There are three primary Search Engines in use today: Google, Bing and Yahoo. Google is the largest of the pr...
We currently DO NOT SUPPORT Telnet or SSH access to accounts on our shared system.
Opening an account with Web Drive is easy. Just follow these easy steps: STEP 1. Go to the WEBDRIVE WEBSITE [http://www.webdrive.co.nz/web-hosting/]. STEP 2. Select your WEB HOSTING PLAN STEP 3. Type in your CONTACT DETAILS STEP 4. Enter your DOMAI...
Migrating your website to Webdrive is a very simple process and if it is done properly, there will be pretty much no down time to your website and email services. PLEASE SEE OUR FOLLOWING RECOMMENDATION: STEP 1. First of all you need to place an order...
IMPORTANT UPDATE AS AT 28/10/2014: We have received feedback from a selection of customers about the recent overuse email. As a result of that feedback we would like to offer all of our customers more time to reduce any overuse. We have changed our o...
A digital certificate is an electronic "passport" that authenticates a web site when doing business or other transactions on the Web. It is issued by a certification authority, such as Entrust and Verisign. It contains, amongst other things, the name, a s...
The * symbol set for an A record sets the IP address that any undefined subdomain points to. The @ symbol defines where the domain itself (with no subdomain) points to.
Once you've completed the sign-up process, We'll set up your account and email you with your new USERNAME and PASSWORD and any other details relevant to your account. For security purposes ALL NEW ACCOUNTS ARE SET UP MANUALLY. We check orders for proc...