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Mar
23
Enterprise VM - Storage Maintenance in Auckland DC
Posted by Mike Manson on 23 March 2017 04:05 PM

Our engineers will be performing emergency maintenance on one of our storage systems in our Auckland datacentre.  This work is to replace a degraded storage controller and is being coordinated between 5:30am and 7:30am to align with the completion of our backup window.  During this time, some customers may experience a short period of slow performance while the storage system performs an automatic failover to secondary nodes.

Kind regards,

Umbrellar Support

 

 


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Mar
22
Hardware issue with AKL VM host
Posted by Mike Manson on 22 March 2017 04:18 PM

We have experienced a hardware issue on one of our blade servers in our Auckland Enterprise VM cluster.  Some customers may have experienced a short outage while VMs restarted on alernative blade servers in the cluster.

Sorry for any inconvenience this has caused.

Umbrellar Support


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Mar
7
Web Drive Scheduled MySQL Server Maintenance - March
Posted by Matt Hair on 07 March 2017 05:32 PM

Dear Customers,

We are writing to advise that we have scheduled security patching that will require reboots on our MySQL servers during the following period.

Start Time: 07/03/2017 22:00 NZDT
End Time: 08/03/2017 02:00 NZDT

The following database servers will be affected

mysql3.webhost.co.nz
mysql55.webhost.co.nz

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.


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Mar
3
Software issue with Auckland Enterprise VM host
Posted by Mike Manson on 03 March 2017 03:22 AM

we have experienced a software issue on one of our blade servers in our Auckland Enterprise VM cluster.  Some customers may have experienced a short outage while VMs restarted on alernative blade servers in the cluster.

Sorry for any inconvenience this has caused.

Umbrellar Suppor


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Mar
2
Update: performance issues with Auckland Storage
Posted by Mike Manson on 02 March 2017 08:26 AM

Performance has improved on the affected storage array in our Auckland Enterprise VM cluster but is still not running at an optimal level.  Our engineers are continuing to work on this issue and further updates will be posted when the issue is resolved.

Umbrellar Support


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Mar
1
Investigating performance issues with Auckland Storage
Posted by Grant Fromont on 01 March 2017 09:45 AM

We are experiencing performance issues with one of the storage arrays in our Auckland Enterprise VM cluster.  Some customers may experience slower VM execution for a short period of time. The issue is being diagnosed and remediated. 

Sorry for any inconvenience this has caused.

Umbrellar Support


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