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Customer Surveys
Posted by Aliesha Ellington on 14 December 2016 10:57 AM

We are currently running some customer surveys to help us better understand our customers and their needs. If you have receive an invite to complete the survey, we would be most appreciative of your response. 

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Web Drive Shared Mail Cluster - Unscheduled Outage
Posted by Nick Stevens on 12 December 2016 10:02 PM

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Date: 07/12/2016 22:00 - 23:00

We have scheduled maintenance on our Cloud Control Panel ( between 22:00 and 23:00 tonight.

You will be unable to manage your cloud servers for a brief period during the maintenance window, this maintenance does not impact the functionality of your cloud servers.

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Web Drive Cloud control panel is unavailable ( Resolved )
Posted by Julie Robertson on 06 December 2016 05:24 PM

This has been resolved now. We thank you for your patience.




We are currently experiencing an outage on the Webdrive cloud (Fluffy) control panel. 


Customer management portal at is unavailable 

We apologise for any inconvenience caused and will update you once the issue has been resolved.


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Rescheduled: Web Drive Scheduled MySQL Server Maintenance - December
Posted by Nick Stevens on 05 December 2016 12:57 PM

Dear Customers,

We are writing to advise that we have scheduled security patching that will require reboots on our MySQL servers during the following period.

Start Time: 08/12/2016 22:00 NZDT
End Time: 09/12/2016 02:00 NZDT

The following database servers will be affected

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.


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Web Drive Service Interruption
Posted by Aliesha Ellington on 30 November 2016 03:12 PM

We have been experiencing an issue with the internal DNS recursor, which may have caused degradation to some customers service.

This issue has now been resolved, and all systems are operating as normal.

We apologise for any inconvenience caused. 

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