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May
23
Scheduled Maintenance Notification
Posted by Rowena Barrett on 23 May 2018 02:05 PM

Scheduled Maintenance Notification - Sunday, 27 May 2018, 7:00-9:00am NZST

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The next SRS release maintenance window is scheduled for Sunday 27 May, 7:00-9:00 am, NZST (+12:00 UTC) during which time we will release version 7.16 of the SRS software.

Registrar Impact
------------------------

At the recent Registrar Advisory Group meeting a request was made to increase the frequency of zone pushes. With this release we are changing the frequency of the zone pushes from the SRS to our authoritative DNS servers. The current frequency is once per hour on the hour and this will be changed to every 15 minutes. Apart from the increased frequency of updates we do not anticipate any other impact.

Changelog
------------------------

SRS / No registrar impact / SRS registration Renew Domains scheduled to job change / SRS-6
SRS / No registrar impact / Internal reporting changes / SRS-651 SRS-846 SRS-857
SRS / No registrar impact / Internal system changes / SRS-840 SRS-821 SRS-850 SRS-876 SRS-859 SRS-879 SRS-880
EPP / No registrar impact / Correct EPP Error reporting / SRS-829
SRS / No registrar impact / Changes to unit tests of UDAI storage / SRS-835
Whois / No registrar impact / Internal DB and reporting changes / SRS-856 SRS-828

If you encounter any issues following the release, please contact registry@internetnz.net.nz


Regards,
The Support Team


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May
1
Registrar Information - Maintenance Notification
Posted by Rowena Barrett on 01 May 2018 03:11 PM

Extended Scheduled Maintenance Notification - Reminder

Sunday, 6th May 2018, 08:00 AEST - 20:00 AEST

Registrars,
This is a reminder that AusRegistry has extended scheduled maintenance for:

Date: Sunday, 6th May 2018
Time: 08:00 AEST - 20:00 AEST

An extended maintenance is required to support the upcoming .au Registry transition.

This work forms part of AusRegistry's maintenance schedule and falls within the Service Level Agreements held between AusRegistry, Registrars and auDA.

If you require further information or assistance, please do not hesitate to contact the Registrar Support Team.

Regards,

Registrar Support Team
AusRegistry Pty Ltd
Level 8, 10 Queens Road
Melbourne, Victoria, Australia 3004
Phone: +61 3 9866 2397
Email: support@ausregistry.com.au
Web: www.ausregistry.com.au
Registrars: www.ausregistry.net.au

 


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Apr
24

We have identified a failed node in our dual-site cluster based in our Christchurch datacentre. Our engineers are working with the hardware vendor to restored service.
Customers may experience higher than normal disk latency while the node remains in a failed state.
Further updates pending as we receive information from our vendor.


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Apr
12
Web Drive Scheduled MySQL Server Maintenance - April
Posted by Matt Hair on 12 April 2018 03:46 PM

Dear Customers,

We are writing to advise that we have scheduled security patching that will require reboots on our MySQL servers during the following period.

Start Time: 12/04/2018 22:00 NZST
End Time: 13/04/2018 02:00 NZST

The following database servers will be affected

mysql3.webhost.co.nz
mysql55.webhost.co.nz

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.


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Apr
11
Server Outage
Posted by Christian Derrington on 11 April 2018 08:50 AM

CUSTOMER UPDATE

All systems are now fully operational. We apologise for any inconvenience caused by this outage.

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9:30am/  Our Engineers have now identified the issue and are in the process of fixing it.

We expect server function to return to normal after 10:30am. Thank you for your patience.

========================================================================================

8:50am/  Some customers may be experiencing delays in sending and receiving email due to a Server Outage. 

Our Engineers are working on this with an fix ETA to follow shortly.


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Mar
15
Web & Mail Server Issues
Posted by Nicola Harris on 15 March 2018 10:58 AM

Dear Customer -

We are currently experiencing high demand in our service desk due to a technical issue with some of our web & mail servers, impacting the sending & receiving of some customers email and website browsing.

The team are working with urgency to resolve, meanwhile we apologize for the inconvenience and thank you in advance for your patience.

Kind Regards

 


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